Privacy Policy

Effective Date: January 1, 2025
Last Updated: October 14, 2025

1. Introduction

Welcome to Dime y Listo (“we,” “our,” or “us”).
Your privacy matters to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit https://dimeylisto.com or use our grocery pre-arrival delivery services in Sosúa and surrounding areas of the North Coast, Dominican Republic.

By using our website and services, you agree to the practices described in this Privacy Policy.

 

2. Information We Collect

We collect personal information only as necessary to process your orders and provide a smooth, secure experience.
This may include:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Order details and preferences

  • Payment information (processed securely through PayPal)

We may also collect information automatically through cookies and analytics tools (see Section 6).

 

3. How We Use Your Information

We use the information we collect to:

  • Process and confirm your grocery orders.

  • Communicate with you about your order, delivery, or payment.

  • Send PayPal invoices and confirm payments.

  • Improve our website, services, and customer experience.

  • Comply with legal and tax obligations under Dominican law.

We never sell or rent your personal information to third parties.

 

4. Payment Processing

All payments are securely processed through PayPal.
We do not store or have access to your full payment details.
PayPal may collect and store transaction-related information for fraud prevention and verification purposes.
Please refer to PayPal’s Privacy Policy for details on their data-handling practices.

 

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your orders and maintain transaction records.

  • Comply with tax and accounting requirements.

  • Resolve disputes or enforce agreements.

Once data is no longer needed, it is securely deleted or anonymized.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to improve your browsing experience.
We use the CookieYes plugin to manage cookie consent in compliance with international standards.

Cookies help us:

  • Understand how visitors use our website.

  • Improve performance and usability.

  • Remember your preferences for future visits.

You can manage or disable cookies anytime through your browser settings.

 

7. Data Security

We take data security seriously and apply appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • SSL encryption for all transactions.

  • Password-protected systems and restricted access.

  • Secure hosting with regular maintenance and updates.

While we take every precaution, no online system is completely risk-free. You use our services at your own discretion.

 

8. International Data Transfers

Although we operate in the Dominican Republic, we use trusted service providers (e.g., PayPal, CookieYes) whose servers may be located in other countries.
We ensure that all third parties comply with privacy and data protection standards consistent with Dominican Law No. 172-13 and international best practices.

 

9. Your Rights

Under Dominican Law No. 172-13, you have the right to:

  • Access your personal data.

  • Request corrections or updates.

  • Withdraw consent for data processing.

  • Request deletion of your personal information (“right to be forgotten”).

To exercise any of these rights, please contact us at [email protected].
We will respond to your request within a reasonable timeframe.

 

10. Third-Party Services

We work with trusted third-party providers who help us deliver our services.
These may include:

  • PayPal (for payments)

  • CookieYes (for cookie consent)

  • Website hosting and analytics providers

Each provider only receives the minimum data necessary to perform their function and is contractually required to protect your information.

 

11. Children’s Privacy

Our website and services are not intended for children under 18 years of age.
We do not knowingly collect personal information from minors.
If we discover that we have received information from a child, we will delete it immediately.

 

12. Links to Other Websites

Our website may include links to third-party websites for your convenience (such as PayPal).
We are not responsible for the content or privacy practices of those sites.
Please review their privacy policies before providing any personal information.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.
All updates will be posted on this page with a new “Last Updated” date.
We encourage you to review it periodically.

 

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: [email protected]
🌐 Website: https://dimeylisto.com
📍 Location: Sosúa, Dominican Republic

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